Terms and conditions & Cookie Policy

Use of cookies

We use cookies on this website. A cookie is a small piece of information stored by your web browser (Internet Explorer, Google Chrome, Mozilla Firefox) on your computer (or laptop, phone, etc.) when you use our website. Cookies are used to provide customised content, access to the full functionality of the website and information on the use of the website. By using our website, you agree that we can place cookies on your computer.

You can view more information about the purpose of cookies on this website, including a full list of the cookies used, on our cookies page.

You can modify your cookie settings to either accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by this website.

Confidentiality/security

All the personal data stored on this website is recorded in a secure database, managed by our supplier Yarrington Ltd.

All our employees and data processors, who have access to, and areas associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

Copyright

All Telford Community Pride Awards material on this website, including text and graphics, is copyright to Telford & Wrekin Council unless otherwise stated. This excludes information and graphics provided by the businesses.

The text and graphic content of this website may be used, printed and distributed only under the following conditions:

  • the content of the website is used for non-commercial purposes only,
  • copyright information is displayed (©Telford & Wrekin Council), and
  • the content is not modified.

User responsibilities

You should only use this website for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, or the transmission of obscene or offensive content within this website.

You should not post or include any harmful or illegal material when using this website. If you misuse this website we may take action to prevent misuse.

Virus protection

We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Viruses, hacking and other offences

Our website must not be misused by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. Attempts should not be made to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. Our website must not be attacked via a denial-of-service attack or a distributed denial-of-service attack.

By acting contrary to the above, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

Any disputes relating to or arising from Telford Community Pride Awards website shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: events@telford.gov.uk

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Cookies statement

What are cookies?

A cookie is a small piece of information stored by your web browser (Internet Explorer, Google Chrome, Mozilla Firefox) on your computer (or laptop, phone, etc.) when you use our website. Cookies are used to provide customised content, access to the full functionality of the website and information on the use of the website. By using our website, you agree that we can place cookies on your computer. The cookies our website uses do not store any personal information about you and cannot be used to identify any particular user. All information about how you used our website is collected anonymously. By accepting the cookies our website uses you help us to improve the user experience for you and many others. Please note that turning off cookies may limit your use of our website and the services provided.  

Why do we use cookies?

Our website uses cookies in order to provide a service to you, our customer. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

  • to check that cookies can be set
  • to allow users to log in to the website
  • to allow users to complete online forms
  • to collect anonymous statistics relating to website visits
  • to receive feedback, through a short survey, on the visitor’s opinion and experience of our website

Some features on this website will not function if you do not allow cookies. You can restrict or block cookies set by our website but this may limit your use of some functionality, such as filling in forms and getting access to password protected areas. Telford & Wrekin Council uses third-party suppliers who also set cookies throughout our websites on our behalf to deliver the services that they are providing or to record usage. More information on the cookies we and our third party suppliers set can be found below.

What cookies do we use?

Types of cookies

We use both ‘Session Cookies’, which expire once you close your web browser, and ‘Persistent Cookies’, which stay on your computer until they expire or you delete them – examples of both are below:

  • Session Cookie– where you login to a website and it remembers that you are logged in as you navigate the website. When you close the browser the cookie is deleted, as a result when visiting the website again you would need to log in again.
  • Persistent Cookie– if you were prompted to take part in a website survey and you completed the survey a persistent cookie would be stored on your computer to record that you have completed that survey. This would prevent you being prompted with the survey each time you visited the website.

Cookies set when visiting mytlc.telford.gov.uk

Functional cookies

These cookies are used when completing our online forms. They do not contain any personal information and are set to expire as soon as you close your browser.

COOKIE NAME

PURPOSE

EXPIRY

ASP.NET_SessionId

Used to store the session id of a user. This is required to determine whether a user is logged in to the website. A form reference number is also stored when a user is filling in an online form; the form data itself is stored on the server and not in the cookie.

When you close your browser.

CookiesAccepted

Used to store the user’s acknowledgment/dismissal of the cookies usage banner that is displayed when visiting the website for the first time. This prevents the banner being displayed on every return visit.

6 months

Analytics cookies

Analytical cookies allow us to recognise and count the number of visitors to our website, and to see how visitors move around the website when they are using it. This helps us to improve your website experience and the services we provide. No personal information is collected about you or about your computer, all information collected is anonymous. The service we use is Google Analytics, a web analytics service provided by Google. For more details please visit the Google Privacy Centre.

COOKIE NAME

PURPOSE

EXPIRY

_ga

Used to distinguish users.

2 years

_gid

Used to distinguish users.

24 hours

Social media cookies

We use a number of social media tools and external applications to enhance visitor interaction on our website. If you already use these tools and applications their cookies may have been set before your visit to our website. These cookies do not collect any personal information. We use these services on the basis that the third parties adhere to their privacy policies. Use the links below for more information on these policies:

Other cookies

COOKIE NAME

PURPOSE

EXPIRY

NID

The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.

6 months

How to manage your cookies

You can modify your cookie settings to either accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by this website. For more information on cookies, please visit the ‘about cookies’ website or watch a video about cookies (produced by the Government Digital Service). If you use a mobile phone or a tablet to browse our website (or other websites that use cookies), please refer to your device’s manual for guidance. We recommend that you allow the cookies we set by this website as they help us to provide a better service. Disallowing our cookies will affect the functionality of this website.